Human Factors in Organizational Design and Management – Xi Nordic Ergonomics
نویسندگان
چکیده
Abstract. Health Information Exchange (HIE) can have several benefits, in particular facilitating access to and sharing of patient-related information. Despite these potential benefits, implementation and maintenance of HIEs have been challenging and many attempts to develop HIEs have been abandoned. Most research on HIE focuses on the financial, organizational, and technical aspects of HIE and tends to ignore user acceptance and use of HIE. In this study we examined the Keystone HIE (KeyHIE) and surveyed clinicians to evaluate KeyHIE from their perspective. Results show that –from a user perspectivethere are several barriers to the use of KeyHIE. Results of the study can help further development of KeyHIE and are useful for other HIEs.
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